Projects

Centrelink Customer Service Centres And Call Centres

Retail

Sector

Approx 4 days

Duration

$16.5M

Value

500 to 2500 m2

Size

1997 until Current

Date

NSW, QLD, NT, WA

Location

Various

Design

Location: over 150 projects including Newcastle, Northern NSW, Brisbane, Western Queensland, North Queensland, Torres Strait, Alice Springs, Darwin, East Arnhem Land, Western Australia.

Design: IA Group, Interior Dynamics, GHD, HBO+EMTB, Jones Lang LaSalle, Mode Design, JMA Architects

The Centrelink projects were very fast-tracked. Our team started on a Thursday night and completed Sunday morning to work with the client’s busy schedule. To allow for the ongoing operation of the centres, we created an hourly program in lieu of a weekly or daily schedule. All refurbishments were completed to optimise the customers’ experience and the employees’ satisfaction in the office. A successful relationship with the client has formed over the years, a testament to the client being continuously satisfied with the Quadric process.